1.1. The product is covered under standard warranty from the date of installation for different products.
1.2. Within the warranty period, Greenpower Overseas Limited will repair or replace any defective part if required. Replacement of product or part does not extend or restart warranty period, the warranty shall continue only for the unexpired period of the original warranty.
1.3. In the event that the goods requiring repair under warranty, the owner is responsible for the cost of transportation and logistics to and from the BuySolar-UPS workshop. Whilst in transit the goods are at the owner’s risk.
1.4. The customer shall bear the cost of transportation and accommodation of BuySolar-UPS service/repair engineers for the period the repairs if it’s carried out on site.
1.5. The warranty of the product shall be rendered null and void if
1.5.1 The product is installed, modified, repaired, maintained, disassembled, and/or by a party not authorized by BuySolar-UPS.
1.5.2 The product is operated and/or maintained in ways other than recommended by the manufacturer in the user manual.
1.5.3 The warranty will not apply if the factory-applied serial number has been altered or removed from the Product.
1.5.4. If the product is physically damaged.
1.6.1 The warranty shall only apply to defects that appear under normal operation and proper use and provided that the Client has fully complied with Contractor‘s counsels and guidance relating to operation and maintenance of the relevant equipment.
1.6.2 ln particular, the warranty does not cover defects arising from improper operation, force majeure events such as fire, floods, etc, from alterations/modifications or repairs carried out by the Client without Contractor’s consent in writing, normal wear and tear, or any other causes exterior to the relevant equipment, nor shall the warranty apply to defects arising either from equipment/materials supplied by the Client or from a design imposed by the Client.
1.63 The equipment or part of equipment supplied in replacement shall be subject to the same warranty conditions as defined here above.